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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karlie Thomas

August 10, 2026

5  out of  5
rating by Karlie Thomas
"Very helpful staff and excellent rates"
We responded:
"Thank you for highlighting our service! We’re proud to help our Bridge City neighbors find peace of mind.

Bill Nickum - State Farm Insurance Agent"
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Bobby Edwards

August 7, 2026

5  out of  5
rating by Bobby Edwards
"I have been with State Farm for almost 20 years and anytime I have a problem all I have too do is call and speak too Cheryl or Donna and they fix me up they are the best . I wouldn’t want too be with any other company !!"
We responded:
"Thank you for being a valued part of the Bridge City State Farm community. We love serving customers like you!

Bill Nickum - State Farm Insurance Agent"
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Billy Garrett

August 7, 2026

5  out of  5
rating by Billy Garrett
"Bill Nickum State Farm has done a great job on providing insurance for my work vehicles. I can call them anytime for updates on my insurance and know it will be taken care of in a timely manner."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Bill Nickum - State Farm Insurance Agent"
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Scott Smith

August 7, 2026

5  out of  5
rating by Scott Smith
"I called and got a quote using my current Coverage that I had with progressive. Using the same coverage, they were able to almost cut my Premium in half. I would very much highly recommend giving them a call to see if they could save you money as well."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Bridge City.

Bill Nickum - State Farm Insurance Agent"
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Laura Reed

August 6, 2026

5  out of  5
rating by Laura Reed
"Great insurance office!! I've had insurance through them for over 20 years!"
We responded:
"We appreciate the kind words! Our Bridge City team is always happy to help. Thanks for choosing our State Farm office!

Bill Nickum - State Farm Insurance Agent"
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Cheryl Bradley

August 6, 2026

5  out of  5
rating by Cheryl Bradley
"I have enjoyed doing business with Bill Nickum - State Farm for many years. They are friendly and always helpful!!"
We responded:
"Thank you for the wonderful review! It means so much to our Bridge City team to know we’re helping neighbors feel protected and cared for.

Bill Nickum - State Farm Insurance Agent"
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M Colvin

August 6, 2026

5  out of  5
rating by M Colvin
"Always friendly and helpful."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Bridge City.

Bill Nickum - State Farm Insurance Agent"
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Terry DeCuir

August 6, 2026

5  out of  5
rating by Terry DeCuir
"I have been a customer of Bill Nickum, State Farm Insurance for almost 50 years! They insure our homes, automobiles, boat and travel trailer. I have always been treated as a valued customer and my claims have been settled fairly. Five star business, for sure!!"
We responded:
"Thank you!"
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Megan West

August 6, 2026

5  out of  5
rating by Megan West
"I had a great experience working with Cheryl. I was already dealing with some stress and let me tell you, she made getting a full coverage quote quick, easy, and completely stress free which was EXACTLY what I needed. She explained everything clearly, and was so friendly throughout the process. On top of the wonderful customer service, State Farm gave me the best price I found. I highly recommend Cheryl if you’re looking for great coverage and someone who is kind, patient, and truly makes the process simple!"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Bill Nickum - State Farm Insurance Agent"
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Amy Vaughn

August 6, 2026

5  out of  5
rating by Amy Vaughn
"If you're looking for not only good coverage but an amazing team, I highly suggest you signing up with them! It didn't matter if I was out of town or if I urgently needed assistance after hours, they were always quick to help me with whatever I needed. They treat you like family and I couldn't be happier!"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Bridge City.

Bill Nickum - State Farm Insurance Agent"
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Joyce Merren

July 13, 2026

5  out of  5
rating by Joyce Merren
"This is a great agency. Everyone is friendly, always helpful and knowledgeable. I have been with State Farm for 30 plus years and have been a satisfied customer."
We responded:
"Thank you for so much! We appreciate you and enjoy helping you!!"
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Della Nugier

July 9, 2026

5  out of  5
rating by Della Nugier
"I have been with Mr Nickum for years. Any time I had an insurance need they answered all my questions and helped me through the whole process. I have never had anything but a positive experience."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Bridge City.

Bill Nickum - State Farm Insurance Agent"
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rachel bernard

September 12, 2025

5  out of  5
rating by rachel bernard
"I’ve been with Bill Nickum State Farm since I got my license- over 30 years now They treat you like family and have always
done right by me! Wouldn’t have another agent!"
We responded:
"Rachel, thank you for the kind words. We appreciate you!"
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Sylvia Kirby

September 11, 2025

5  out of  5
rating by Sylvia Kirby
"I’ve had insurance with Bill Nickum State Farm
For many years….. like 50 years. His office is very accommodating and helpful."
We responded:
"Thank you Sylvia! We appreciate your business and wonderful customers (friends) like you!!"
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Jeri Barras

September 5, 2025

5  out of  5
rating by Jeri Barras
"It's very nice having a local State Farm agent. Every time I've called because of one need or another, every employee I've encountered have been friendly and professional. They have always helped me without delay. I have nothing left to say but great service."
We responded:
"You are a joy to have as a customer Jeri, we appreciate you!"
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Dawn Jones

September 5, 2025

5  out of  5
rating by Dawn Jones
"Great bunch of people to work with. I have been using them for over 40 years. They are kind, helpful and always a delight to work with. One happy customer."
We responded:
"Thank you Dawn! We appreciate you and your business!"
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Rebekah “Boo” Spencer

September 2, 2024

2  out of  5
rating by Rebekah “Boo” Spencer
"No state farm will cover any kia soul don't use the choose what they want cover go with progressive"
We responded:
"I am so sorry we aren't allowed to do Kia's that have a key start, they do not have the passive engine immobilizer and are not eligible. We can write the ones with a push button start. I am so sorry we weren't able to help you."
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Faye Richard

April 4, 2024

5  out of  5
rating by Faye Richard
"Always friendly people!"
We responded:
"Thank you! We appreciate you!"
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Aaron Best

September 18, 2023

1  out of  5
rating by Aaron Best
"This office used to be my State Farm agent. When I call them the other day to ask a question about my bill, one of the employees that works there named Donna, immediately started talking at me and then started talking over me and wouldn’t let me ask a my questions. She was incredibly rude and acted like I didn’t matter much to them.

I submitted a request to transfer agents within an hour of getting off the phone with her. I thought about leaving State Farm entirely. I left this agent solely because of this one employee and won’t ever go back."
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Mary Wheat

December 2, 2022

5  out of  5
rating by Mary Wheat
"Answer questions and get you answers quickly."
We responded:
"Thank you so much Mary! We appreciate you!!"
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Kellie Waring

April 28, 2022

1  out of  5
rating by Kellie Waring
"I used to get fake liability insurance coverage cards some years ago from my ex husband Craig Reed who in turn had gotten them from his sister Donna Gray."
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jessica winbush

March 10, 2021

5  out of  5
rating by jessica winbush
"❤"
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me

November 1, 2020

1  out of  5
rating by me
"Really shady with the auto-pay so be careful if you're trying to keep your head above waters during this crazy time in the world right now...."
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richard paige

May 11, 2020

4  out of  5
rating by richard paige
"Prompt and courteous."
We responded:
"Thank you!"
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vanessa lonion

October 27, 2019

5  out of  5
rating by vanessa lonion
"Wonderful"
We responded:
"Thank you SO much Vanessa! We love having you as a customer!"